![]() ![]() "Tires, brakes, rotors, calipers, we do anything," she added. Marissa said nearly 60 percent of the cars serviced at Quick Lane, which is a Ford subsidiary although not badged with the Ford logo, are not Ford cars. "Whatever you've got in your garage," she said, noting such high-end vehicles as a Bentley and a Maserati being serviced there recently. "She puts in 33 hours a week," said Flood, adding that she travels down from Durham, New Hampshire, every weekend, going back up on Sundays. Now Mike, a graduate of Quinnipiac University in Hamden, Connecticut, is a sales manager, and Marissa, a junior at the University of New Hampshire, is a service adviser at Quick Lane. And it seems his dedication has been inherited, as his son Mike Jr., 23, and daughter Marissa, 20, are both putting in the hours.īoth said they started working odd jobs in the summer when they were about 12, Mike turning wrenches, Marissa filing and answering phones. Even now, he said, he is keen to get out there and sell. "Quick Lane has been a great success," he said, adding that it was well situated across the road from the dealership for providing possible future customers.įlood, who started working for the late Paul Bailey at age 14 as a lot boy, has built his business empire on acumen and 12-hour days - plus the love of selling. In addition to the dealerships, Flood operates Flood Collision Center at his East Greenwich facility and owns Quick Lane Tire and Auto Center across the road. "You know what team I'm in?" he said, laughing. "Keeps it factory fresh."Īnd when it comes to snow clearing after a big storm, it's all hands on deck. "We paint inside and outside every year, whether it needs it or not," he said. He said he keeps his facilities spic and span, with the East Greenwich dealership extensively landscaped by a crew of relations, including his uncle Jimmy, who spends the winters in Florida. There is too much competition," he said. "Customer service is everything. ![]() He noted pent-up demand, as the average car is now about 10 years old. "Every car is a great car today. Our numbers are back up again, and customer satisfaction is through the roof." "We're selling around 500 vehicles a month, 6,000 a year. However, he said overall sales at his four dealerships - Flood Ford of East Greenwich, Flood Mazda in Wakefield, Flood Ford in Narragansett, and Flood Ford Lincoln in Narragansett - are up 4 to 5 percent. "People are holding back on buying they're wondering what's going on." "The election is affecting the market," Flood said. Power and LMC Automotive see the seasonally adjusted annualized rate for September at 17.7 million vehicles, down from 18 million in September 2013. For example, auto industry consultants J.D. We look forward to serving you.EAST GREENWICH - Mike Flood is not concerned about auto sales slipping nationally.įor a start, sales are still seen to be at near-record levels and are expected to slip rather than fall. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We will gladly inform you when a matching car arrives. If you don't see a particular vehicle, click on CarFinder and complete the form. Our inventory changes hourly, so contact us by phone, email, or chat to find your perfect vehicle. We have thousands of new and pre-owned vehicles in stock right now with dozens arriving daily. You can also request more information about a vehicle using our online form. We encourage you to browse our online inventory, schedule a test drive and investigate financing or leasing options. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. The Tasca Family Commitment is that YOU WILL BE SATISFIED!!! We strive to offer the most outstanding customer service in the industry at all of our locations. We have been proudly serving the families of Rhode Island, Massachusetts, and Connecticut since 1943. The Tasca Automotive Group is a fourth generation family owned and operated business. ![]()
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